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The need for crafting a career track in HR was felt primarily on the basis of an appreciation of the fast paced disruption in the way the combined entity of work and workforce is getting redefined across industry segments in recent times. A significant part of this disruption is driven by technology in as much as HR Tech is treated by many experts as a distinct domain.

The Deloitte Report on Human Capital Trends (2019) captures some of the salient emerging trends:
Future of Workforce - rapid emergence of an ‘alternative’ workforce and ‘superjobs’ giving rise, in turn, to the need for a different kind of leadership and people management styles.
Future of Organization – a distinct shift from employee experience to ‘human ‘ experience and finding meaning in work through enablers such as innovative team-working, collegiality and differentiated rewards
Future of HR - the movement from talent acquisition to talent access and mobility and emergence of Digital HR as a robust facilitator of core people processes

The WEF - Future of Jobs Report (2018) has indicated that by 2022 around 58% of all jobs, generically across industries, will be done by humans and 42% by machines vis-à-vis 71% and 29 % respectively in 2018. Digital HR would, therefore, emerge as a key driver . Some of the new jobs in demand would be the likes of Innovation Professional and Human-Machine Interaction Designer apart from the ones such as new age L&D professional, OD Specialist etc.

Based on these two reports an analysis of the high paced developments in People Management that are playing out in the industry was undertaken and the idea of a super-specialization in HR thought through.

The overriding objective of this career track program is to expose students with deep interest in HR to be contextually familiar with the contemporary tech - enabled HR practices in the industry and also enable them to learn the relevant concepts aligned with such practices.

CAREER TRACK COURSES

  • HR-Led Business Transformation

  • Digital HR

  • HR’s Strategic Role in the Future of Work

  • Data Driven HR (Advanced)

  • AI in HR Functions

  • HR Digital Transformation Executive

    Competencies

    Proficiency to design an HRIS and related analytics
    Proficiency in at least one HR ERP Write proposal for transformation Collaboration
    Knowledge of at least two sectors Flexibility to adapt to the needs of the clients

    Critical Skills

    ERP skills HRIS development skill Proposal writing skill Change Management and Leadership Skills

    Interventions - Courses

    Introduction to HRIS– HR Automated Systems and Transformation Digital Transformation and employee experience Block Chain and HR Future of Jobs.HR Analytics HR Metrices Project on
    1. Digitalising Employee Experience Journey for Rapid Value
    2. HR AI Maturity Model
    3. Digital Employee Engagement in post covid context.
    4. Optimisation of Learning through Analytics

    Intervention- Certifications

    Power BI- Ed Block Chain –.Advanced MS Excel People Analytics
  • Talent Acquisition

    Competencies

    Digital literacy Understand Line of Business (LoB) operational and strategic plans, financials, objectives & KPIs organisational Acumen Story telling Network Building Salesmanship. Market Intelligence and Sourcing Skill. Behavioural / KSA Assessment Accuracy.

    Critical Skills

    Digital sourcing skills Stakeholder Management Negotiation Skills. Social Recruitment Data Analytics Practical and Tactical Workforce Planning.

    Interventions - Courses

    Introduction to HRIS HR Automated Systems and Transformation AI in Recruitment Block Chain in TA Introduction to Digital HR Course on Strategic Staffing/psychometric testing. Project on
    1 .Digitalising Employee Experience Journey for Rapid Value
    2. HR AI Maturity Model

    Intervention- Certifications

    Block Chain – Udemy & Blockchain Council. Advanced MS Excel – Course Era - HRM Workflow and tool kit
  • HR BP

    Competencies

    People Skills Basic Proficiency to interpret business strategy in terms of capacity building using critical competencies Use Analytics and multiple AI and digital tools in an integrated manner Collaboration Self confidence Persuasiveness

    Critical Skills

    OD mindset Business acumen Agility Data Analytics Strategic Thinking

    Interventions - Courses

    Introduction to HRIS Creating a HR Transformation system Introduction to Digital HR Data Driven HR Block Chain and HR Design thinking in HR Strategic Staffing, Talent Management, Total Reward Management, Learning and Development Project on
    1. Digitalising Employee Experience Journey for Rapid Value
    2. HR AI Maturity Model
    3. Digital Employee Engagement in post covid context.
    4. Optimisation of Learning through Analytics

    Intervention- Certifications

    People Analytics – Udemy- HRM Workflow and tool kit
  • HR Analyst/Tech HR

    Competencies

    Proficient in cleaning data and doing analytics using advanced Excel and BI or similar software. Integrate multiple databases of HR depts, create hypothesis and test hypothesis Write persuasive reports and make capturing presentations Collaboration to work with multiple depts of HR Attention to detail Teamwork

    Critical Skills

    Business skills: communication, leadership, strategic Presentation skills: report, dashboard, visualization, presentation Analytical skills: research, statistical (analysis), quantitative (analysis)

    Interventions - Courses

    Introduction to HRIS– HR Automated Systems and Transformation Digital Transformation and employee experience Block Chain and HR Future of Jobs.HR Analytics HR Metrices Project on
    1. Digitalising Employee Experience Journey for Rapid Value
    2. HR AI Maturity Model
    3. Digital Employee Engagement in post covid context.
    4. Optimisation of Learning through Analytics

    Intervention- Certifications

    Power BI- EdX People Analytics – Udemy- HRM Workflow and tool kit
  • L&D

    Competencies

    Analyze performance data to derive learning needs Planning and execution with particular reference to learning.Contribute to, design, and implement people programs and capabilities Collaboration with all depts to ensure training to enhance productivity Use of AI for training and sourcing trainers Teamwork

    Critical Skills

    Communication Skills. Change Management and Leadership Skills. Data-Driven Approach. Project Management. People management and Organizational Behavior

    Interventions - Courses

    Digital Transformation and employee experience Data Driven HR Block chain and HR Design Thinking in HR AI in L & D Course on L&D Course on Managerial Psychology Project on
    1. Optimisation of Learning through Analytics

    Intervention- Certifications

    Advanced MS Excel – Course Era or Udemy People Analytics – Udemy- HRM Workflow and tool kit ISTD Certification
  • HR LED BUSINESS TRANSFORMATION

    1-2
    Introduction to Organization/Business Transformation through HR Transformation. Ensuring HR delivers business success in and through the transformation process.
    3-4
    In managing change, we need to understand the 30 common viruses, common reasons why change/transformation does not proceed as intended.
    5-6
    HR Transformation Model Overview Dave Ulrich HR transformation model. Learn how companies have implemented each phase of the model.
    7
    HR Transformation Readiness Assessment. Preparing for HR Transformation: How to create the conditions you need to initiate a successful HR Transformation and best practices in HR Transformation preparation.
    8
    HR Transformation Jumpstart methods. Getting internal and external stakeholders to understand the gap between what HR does now and what HR needs to deliver in the future and the impact of that gap.
    9
    Stakeholder Analysis:

    Getting stakeholder's expectations and needs right from the beginning and embedding in the HR transformation process.
    10
    External Environment

    Understanding the complexities in the external environment and its criticality on sustainable HR Transformation. Wayne Brockbank analysis of impact of external environment on successful transformation.
    11
    Developing HR Transformation Business Case. Worksheet
    12
    Organization Capability Assessment. Operationalizing Your HR Capabilities
    13
    HR Strategy Statement:

    Drafting a Powerful HR Strategy
    14
    HR Competencies: from Dave Ulrich and Wayne Brockbank
    15
    Building an HR Transformation Team (internal & External)
    16
    HPresentations
  • DIGITAL HR

    1-2
    Business Case & Support

    1. Why are we going digital

    2. Digital HR maturity and the role of HR technologyt
    3-4
    Internal Alignment and HR Analytics

    1. A digital agenda driven by business needs

    2. Creating and implementing a digital HR strategy

    3. Leadership in a Digital World
    5-6
    Introduction to HR tools. (Getting to know more about different HR tools and implications in the current context).
    7-8
    Implementing HR Technology

    1. Successfully implementing HR Technology (Part I and II)

    2. The change plan: How people make it work

    3. 7 practical tips on HR Tech implementation
    9-10
    Understanding Our Employee

    1. Introduction to Design Thinking in HR

    2. Discovery

    3. Interpretation
    11-12
    Defining, Creating, and Testing a Solution 1. Ideation 2. Experimentation 3. Evolution and Wrap-up
    13-14
    Employee Experience

    An introduction and overview of employee experience
    15
    The case for Employee Experience 3. The Employee Experience mindset
    16
    Project Presentations

    An introduction and overview of employee experience
  • HR’S STRATEGIC ROLE IN THE FUTURE OF WORK

    1-2
    Introduction to future of work and emerging trends in HR. Reimaging work in new age
    3-4
    Rethinking work

    A new social contract
    5-6
    Data Modelling (Scenario Modelling and HR Cases)
    7-8
    How Artificial Intelligence, works in Production, Operation and Distribution and with different HR functions
    9
    Three ways AI unleashes New levels of Productivity
    10-11
    Machine Learning

    Robot and Automation: How to integrate with HR functions
    13-14
    The Implementation Path and Impact of Blockchain on HR ⁃ Factors that will impact the adoption ⁃ The Barriers to Adoption ⁃ What can HR leaders do?
    14-15
    Use of Block chain, AI Robotics in the Employee Talent life cycle (TA, TM, L&D, Comp& Total Rewards, Employee Experience& engagement)
    16
    Presentations
  • DATA DRIVEN HR (ADVANCED)

    1
    Introduction to Data Driven HR
    2
    Challenges and Opportunity of Data driven HR
    3
    Understand HR competitive advantage with AI-powered behaviour analytics
    4-5
    Advanced Predictive Analytics with specific cases in HR
    6-7
    Data Modelling (Scenario Modelling and HR Cases)
    8
    Create and glance metrices - how your HR organization is performing.
    9-10
    Workforce metrics - Use data to paint a clear picture of your most valuable asset: your employees.
    11-12
    Recruitment metrics - Discover the metrics that can help you win the war for talent-.
    13-14
    Learning and Development Metrics- Develop Metrices and embed for organisational transformation.
    15-16
    Analysing Attrition Data and Presenting Recommendations
  • AI IN HR FUNCTIONS

    1
    What is AI and how is it impacting HR?
    2
    How AI is disrupting HR tech?
    3
    How can HR benefit from implementing AI and other new technologies?
    4-5
    Shaping the Future of Work with AI and Augmentation
    6
    What do HR professionals need to do to prepare to implement AI solutions in HR?
    7-8
    How is technology affecting employee engagement?
    9-10
    Implementing AI tools within HR
    11-12
    Implementing AI tools in Recruitment
    13
    Implementing AI tools in Selection
    14
    Implementing AI tools in Learning and Development
    15
    Implementing A I tools in Performance Management
    16
    Glimpse of AI tools -

Core Faculty

  • Education:

    Post-Doctoral Research, School of Technology and Management, Portugal. Research topic: Millennial workforce

    Ph.D., Management Studies, Visvesvaraya Technological University, India

    MBA, Canara Bank School of Management Studies, India

    Has over 22 years of experience both in industry and academics. Prior to joining JAGSoM, he was the talent head in Indian Semiconductor Association

  • Vishwanadh Raju

    Head- India Talent @ Dun & Bradstreet

    A seasoned Human Resources - Talent Acquisition professional with over 18 years of experience in managing Talent Acquisition in Product Development and Investment Banking Captive organizations. Managed Business transformation with talent acquisition Strategy. Managed Global Talent Branding, Candidate Experience and University Relations.

  • Praveen Kamath Kumbla

    GM & HR Head, Wipro Limited

    A Senior Industry Professional Praveen Kamath is a Senior HR Professional with 21yrs of experience working in strategic and leadership roles in some of the top MNC’s driving the need to search & develop Talent spread across the globe ensuring sound and effective talent practices in alignment with the business goals and objectives.

  • Education:

    Ph.D in Leadership

    MBA & MSc- Psychology

    He is known for establishing the Leadership Assessment and Development Center at TAPMI, Manipal using integrated psychometrics developed through his research. As a leadership trainer and corporate consultant, and as an author of organisational behaviour book Dr. James has significant contribution to the HR field

  • Education:

    Ph.D., OB & HR, Indian Institute of Technology, Madras, India

    M.Sc., Organizational Psychology, Department of Psychology,

    Bangalore University, India

    She is a qualified organizational psychologist, psychometrician and counsellor. Widely consulted by the corporates, she has conducted several behavioral training programs for companies like Tavant Technology, Cadbury, HCL, Infosys and Pizza Hut.

  • Mr. Sarthak Daing

    Research Associate

    Education:

    Post Graduate Diploma in Management, Management Studies, Human Resource Management, IFIM Business School, India. (2016) BA(Honours) Degree, Hospitality Studies, Hotel Management, Institute of Hotel Management, Aurangabad. (2010)

    Mr. Sarthak Daing received the Chairman's Gold Medal and Nest Away Award for 'Best Student in Human Resource Specialisation for Batch 2014-16’

  • Prof. Jahar Bagchi

    Professor

    Education:

    PGDM, Human Resources Management, IIM Ahmedabad, India B.E, BITS Pilani, India

    He has served in senior leadership positions in the industry. A former Dean at ICFAI Business School and Kaziranga University School of Business, he has also spent nearly two decades in academics and has been a student and practitioner of institution building.

  • Dr. Nina Jacob

    Professor

    Education:

    Ph.D., OB & HR, Indian Institute of Technology, Madras, India M.Sc., Organizational Psychology, Department of Psychology, Bangalore University, India

    She has more than 26 years of post-doctoral experience as a faculty member of business schools that include Indian Institute of Management, Bangalore, and the National Academy of Administration, Mussoorie.

  • Balachandar N

    CHRO - OLA Group

    Education:

    A thought leader who has led Human Resources across many organisations including Coffee Day Group - Collaborative & Influencing role across Coffee, Logistics, Hospitality, Financial Services, Technology, Pharma, Commercial real estate, Timber & Furniture.

REQUEST FOR PROBLEMS (RFP)
INDUSTRY PROJECTS

  • Company:

    Project Title:

    D&B - To create a HR AI maturity model, evaluate select companies of the maturity based on the model created, and make recommendations to enhance HR AI maturity level.

    Project Description

    The purpose of this project is to create an HR AI maturity model, evaluate select companies on their HR AI maturity level, and create a road map for the companies on how they can enhance their HR AI maturity.

  • Company:

    Project Title:

    Digitalising Employee Experience: Creating Human Capital Excellence Model for Rapid Value

    Project Description

    The purpose of this project is to create a human capital excellence model in the context of digitalisation. Project mapped employee experiences and linked to the metrices and digitalisation experiences for creating this model

  • Company:

    Project Title:

    Nexus Malls -Increasing learning efficiency in the organization by analyzing the training data for future talent mapping.

    Project Description

    The purpose of this project is to create an HR AI maturity model, evaluate select companies on their HR AI maturity level, and create a road map for the companies on how they can enhance their HR AI maturity.

  • Company:

    Project Title:

    D&B -Recreating V-5 Employee Engagement Model Post Covid

    Project Description

    The purpose of this project is to create an HR AI maturity model, evaluate select companies on their HR AI maturity level, and create a road map for the companies on how they can enhance their HR AI maturity.

STUDENT PROFILES

  • APARAJITA MUKHERJEE

    Qualification:BBA Hons.

    Work Exp:
    • 3 months internship at Blitzjobs, Role – HR Generalist Trainee (2021)
    • Head of CSR Committee, JAGSOM (Jan’21- Apr’21)

    Contact: https://www.linkedin.com/in/-aparajitamukherjee/

    Organisation: : Rapid Value -Digitalizing Employee

    Experience: Creating Human Capital Excellence Model

    Other Projects and Accomplishments

    • Understanding HR Practices in a start-up- Learnt about the unique HR practices at epiFi a neo bank and how the practices and processes would vary in a MNC.

    Research Paper• Employee Engagement Goes Virtual!

  • MIDHUN N.

    Qualification:BBA

    Work Exp:
    N/A

    Contact: https://www.linkedin.com/in/midhunnirmal

    Organization: Dun & Bradstreet

    Organization: HR artificial intelligence Maturity model

    Other Projects and Accomplishments

    • Interviewed Mr. Santhosh Kotnis the CEO of Springup Capital
    • Mini project on digital HR.

    Research Paper

    • Technology adoption: pain and concern!

    Certifications:

    • Certificate in HRM from SmartKnower, March 2021.

  • NEHA TEWARI

    Qualification:B. Com.

    Work Exp:• HR Generalist Intern at Blitz Jobs for 3 months (June- September 2021)

    • CHRO in Kanyathon-annual student driven charity run by JAGSOM

    • Head of HR Committee at JAGSOM (Since September 2020)

    • Editor of Monthly HR Newsletter of JAGSOM (Since September 2020)

    • Worked at Leaders for Tomorrow, NGO for 45 months at various positions (part time 2014-17, and later full time 2017-18)

    • 3 months internship at Blitz Jobs: Handled various activities like sourcing, screening, onboarding and exit formalities.

    Contact: https://www.linkedin.com/in/neha-tewari/

    OrganizationDun & Bradstreet; Project title: HR artificial intelligence Maturity model

    Other Projects and Accomplishments

    Certifications:

    • Certificate in HRM from SmartKnower, March 2021

    • Certification in Managing Employee Performance, University of Minnesota (Coursera), 2021

    Achievements:
    • Won 1st prize in Intra-Institutional HR Competition at JAGSOM, September 2020

    • National Expansion Head at Leaders for Tomorrow: Built teams in 10 new cities outside Delhi branch of NGO

    Projects:

    • Leadership Style Profiling: Conducted interview with Mrs. Meena Ganesh, MD and CEO of Portea Medical; Part of Fortune India’s 50 'Most Powerful Women in Business' to know about her journey and leadership mantras.

  • NIVEDITA RAY CHOUDHURY

    Qualification: B. Com

    Work Exp: • Policybazaar.com 8 months investment sales consultant

    • IBM PVT LTD Technical support representative - 12 months

    • Korporateladders- Internship- Business development
    trainee - 3 months

    • Umeed – Active member for this NGO since 2014

    Contact: https://www.linkedin.com/mwlite/in/nivedita-ray-choudhury

    OrganizationDun & Bradstreet; Project title: HR artificial intelligence Maturity model

    Other Projects and Accomplishments

    • 3 months internship with Korporate Ladders- Handled major roles related to screening, candidate searching and preliminary interviews. Mini project on digital HR.

    Research Paper :

    • Digital HR. Certifications:

    • Advance excel (Internshala)

    • Data visualization with tableau Achievements:

    • Won R & R for the best performance in generating the highest revenue during my first month of tenure as an investment sales consultant.

  • SUDHARSAN

    Qualification:B.E. Civil Engineering

    Work Exp:• HR generalist intern at Blitzjobs for 3 months. (Performed tasks right from Sourcing to exit formalities) (July 15, 2021 – October 15 ,2021)

    • Trainee engineer intern at Chennai Metro Rail Limited for a month. (Aided work process, planning and scheduling of the project) (May 2019 to June 2019)

    • CCO of Kanyathon 2021 an annual charity marathon

    • Editor of V4U Magazine, a monthly HR newsletter by JAGSOM EE – HR Committee.

    Contact: https://www.linkedin.com/in/sudharsanselvaraju

    Organization: Rapid Value -Digitalizing Employee

    Experience: Creating Human Capital Excellence Model

    Other Projects and Accomplishments

    • Design Thinking Project: “How might we improve the daily in-branch banking experience of the customers by decreasing the Average banking time from 20-25 minutes to 15 minutes in 1 year?”

    Certifications:

    • Diploma in Human Resource Management from Udemy

    • The Data Visualization Course: Excel, Tableau, Python, R from Udemy

  • SHREEKANT SHARMA

    Qualification:B.Com Hons

    Work Exp: 5 months

    • Worked as an Intern for Shiksha. (2 months)

    • Worked as CSR at Concentrix (3 months)

    Contact: https://www.linkedin.com/in/shreekant-sharma-aa5a72167

    Organization: Dun & Bradstreet

    Project: Redefine employee engagement/belongingness mode using digitalization for hybrid and remote workforce

    Other Projects and Accomplishments

    • Research on Diversity and Inclusion at Nestle

    • Employee engagement psychometric tool (Demo-Model)

    • Mini-project on Design Thinking in HR and boosting performance management.

    Certifications:

    • Certification in Human resource management (2021-22)

    • Block chain in HR

    • People Analytics | Certificate Program

    Achievements:

    • 2nd position in Inter-college Design –Thinking competition for providing a digital virtual chatbot to reduce the return rate of products at Myntra

    • 2nd position in JAGSoM Marathon


  • SIMRITA BANSAL

    Qualification:BBA

    Work Exp: Internship at Nexus Malls, responsibilities - Training and Development

    Contact: https://in.linkedin.com/in/simrita-bansal

    Organization: The Nexus Malls (Blackstone Group)

    Project: Increasing the learning efficiency of employees

    Other Projects and Accomplishments

    • Internship Project with JUSCO a TATA enterprise “Capability development and recruitment process” (July 2019)

    Research Paper

    • Transformational Leadership vs. Service Quality.

    Certifications:

    • Data Visualization with Tableau- Coursera (Sept. 2021)

    • Human Resource Management- Smart knower (Feb. 2021)

    • Inspiring and Motivating Individual- Coursera (July 2021)

    Achievements:

    • HR Head of Placement Committee (January – Dec. 2021)

  • SONA

    Qualification:B-Tech Biotechnology

    Work Exp: N/A

    Contact: https://www.linkedin.com/in/sona-k

    Organization: Rapid Value -Digitalizing Employee

    Experience: Creating Human Capital Excellence Model

    Other Projects and Accomplishments

    Headed Admission committee - (2020 –2021) involved in sourcing and recruitment of aspirants.

    Project

    •Mapping employee experiences for creating a human excellence model and create an action plan for digitalizing HR activities.

  • STHITADHI RAY

    Qualification:: B-Tech - Electronics & Electrical Engineering

    Work Exp:: 5 months

    • Worked as an Associate Software Engineer for 5 months at Accenture

    • Chief Gaming Officer of Kanyathon 2021 - (Led the team of 19 people to generate a revenue of 2.14 lakhs INR )

    Contact: https://www.linkedin.com/in/raysthitadhi/

    Organization: Dun & Bradstreet

    Project: Redefine employee engagement/belongingness mode using digitalization for hybrid and remote workforce

    Other Projects and Accomplishments

    • Mini Project on how blockchain can help in background verification process more efficient and cost effective.

    Certifications:

    • Blockchain in Hr from Blockchain Council (Udemy)

    • Managing human Resources from University of Minnesota (Coursera)

    • People Analytics 101 – Unlock HR –Udemy

    • Hr Analytics in power BI - Udemy

    • HRIS and HRM Technology fundamentals - Udemy

    • Social Media Recruitment- Udemy

    Achievements:

    • Achieved 3rd position in Design Thinking competition at JAGSoM for providing an RPA based cost effective solution helping to reduce the loan processing time and increase and boost employee efficiency for HDFC -Ecity branch.

  • PRIYASHA SINGH

    Qualification: : B.Com

    Work Exp: : 3 months

    • Talent Acquisition Intern at PayO 3 months ( Performing duties from June 28 )

    • Volunteer at U&I ( teaching underprivileged children )

    • Human Resource Trainee at Shivalay Motors Jamshedpur ( June 2019- October 2019)

    Contact: http://linkedin.com/in/priyasha-singh

    Organization: Dun & Bradstreet

    Project: : Redefine employee engagement/belongingness mode using digitalization for hybrid and remote workforce

    Other Projects and Accomplishments

    • 2 months project on studying the lives of indigenous workers working in silk factories of Karnataka Employee relations and labor laws